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At AAA Window Tinting Co., we stand behind every installation. Our goal is to deliver workmanship so clean and precise that you never need this guarantee. But if something isn’t right with the quality of the installation, we’ll make it right.
What Is Covered
This guarantee applies only to workmanship or installation-quality issues, such as:
What Is Not Covered
To keep this guarantee fair and prevent abuse, it does not apply to:
This guarantee focuses strictly on installation quality, not personal preference or financial reasons.
When setting your expectations please keep the following in mind:
Though we strive for perfection in all of our installations, due to the nature of the product, some degree of dust contamination and/or minor imperfections are present in every window film application. Some will have more than others.
We follow the IWFA automotive quality guidelines (see below) as the baseline for acceptable quality. Our goal is to always exceed this standard.
One-Time Correction Policy
If a quality-related issue is present, we will re-tint or correct the affected window(s) one time at no charge. If quality issues are still not resolved, we will either redo the installation or remove the film and provide a refund upon request.
Our Commitment
In the end we want happy customers. We aim to deliver work that exceeds expectations the first time.
What Is Covered
This guarantee applies only to workmanship or installation-quality issues, such as:
- – Peeling, bubbling, or lifting
- – Contamination or debris under the film
- – Uneven edges, gaps, or alignment issues
- – Any defect caused by our installation process
What Is Not Covered
To keep this guarantee fair and prevent abuse, it does not apply to:
- – Buyer’s remorse
- – Changes of mind about tint shade
- – Price comparisons or cheaper quotes found later
- – Damage that occurs after the vehicle leaves our shop
- – Requests to redo film that was installed correctly
- - Pre-existing imperfections in the glass (such as scratches, chips, pits, or marks), which may become more visible after tint is installed.
This guarantee focuses strictly on installation quality, not personal preference or financial reasons.
When setting your expectations please keep the following in mind:
Though we strive for perfection in all of our installations, due to the nature of the product, some degree of dust contamination and/or minor imperfections are present in every window film application. Some will have more than others.
We follow the IWFA automotive quality guidelines (see below) as the baseline for acceptable quality. Our goal is to always exceed this standard.
One-Time Correction Policy
If a quality-related issue is present, we will re-tint or correct the affected window(s) one time at no charge. If quality issues are still not resolved, we will either redo the installation or remove the film and provide a refund upon request.
Our Commitment
In the end we want happy customers. We aim to deliver work that exceeds expectations the first time.
Visual Inspection Guidelines For Applied Window Film - Automotive
From the IWFA (International Window Film Association)
Installed automotive film on glass surfaces is not expected to have the same level of visual quality as glass. The following criteria apply to the installed film only and not to any defect inherent in the glass.
Installed film normally has a slightly delayed time for full adhesion to be achieved since installation utilizes a surfactant or slip agent solution in water to float the film onto the glass: the excess water is then squeegeed out, but inevitably some residual water will remain between the film and glass.
This residual water will initially affect the visual clarity and full adhesion to the glass. The time to achieve full adhesion is often referred to as “the adhesive cure time,” but on automotive films it is really the “drying time” of the residual moisture. Adhesion will be increasing from a lower value to the normal expected value during this time. The time it takes for the film to fully cure is related to thickness of the film and the various specialized coatings on the film. Typical cure times may also be extended or shortened according to climatic conditions and vehicle storage.
Certain films with special high-performance coatings may have lengthened cure times. Consult the manufacturer for expected cure times of these films.
Inspection for visual quality can be made before full cure is attained. It should be noted that certain observations during clearing and drying, such as water distortion, and water haze are not to be regarded as defects.
Installed automotive film on glass surfaces is not expected to have the same level of visual quality as glass. The following criteria apply to the installed film only and not to any defect inherent in the glass.
Installed film normally has a slightly delayed time for full adhesion to be achieved since installation utilizes a surfactant or slip agent solution in water to float the film onto the glass: the excess water is then squeegeed out, but inevitably some residual water will remain between the film and glass.
This residual water will initially affect the visual clarity and full adhesion to the glass. The time to achieve full adhesion is often referred to as “the adhesive cure time,” but on automotive films it is really the “drying time” of the residual moisture. Adhesion will be increasing from a lower value to the normal expected value during this time. The time it takes for the film to fully cure is related to thickness of the film and the various specialized coatings on the film. Typical cure times may also be extended or shortened according to climatic conditions and vehicle storage.
Certain films with special high-performance coatings may have lengthened cure times. Consult the manufacturer for expected cure times of these films.
Inspection for visual quality can be made before full cure is attained. It should be noted that certain observations during clearing and drying, such as water distortion, and water haze are not to be regarded as defects.
The glass with applied film shall be viewed at right angles to the glass from inside the vehicle, and outside the vehicle from a distance of 3 feet. Viewing shall be carried out in natural daylight.
The installation shall be deemed acceptable if all of the following are unobtrusive (effects during cure should be disregarded): Dirt Particles, Hair and Fibers, Adhesive Gels, Fingerprints, Air Bubbles, Water Haze, Scores and Scratches, Film Distortion, Creases, Edge Lift, Nicks and Tears. Inspection may be made within 1 day of installation, once initial moisture and haze have begun to clear. Obtrusiveness of blemishes shall be judged by looking through the glass in natural daylight.
The top edge may have a maximum edge gap of 1/32 - 1/16 inch (1-2 mm). This ensures that film edges are not lifted up by contact with the frame gasket when a window is raised and lowered inside its frame. In certain installations where top edge “shaving” has been performed, there may appear to be no gap at all.
The top edge may have a maximum edge gap of 1/32 - 1/16 inch (1-2 mm). This ensures that film edges are not lifted up by contact with the frame gasket when a window is raised and lowered inside its frame. In certain installations where top edge “shaving” has been performed, there may appear to be no gap at all.